Privacy Policy
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Privacy Policy
1. Introduction
ATL Grail (“ATL Grail,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect when you visit or make a purchase from atlgrail.com (the “Site”), how we use it, and the choices you have.
By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide directly:
- Name, email address, phone number, and shipping/billing address
- Payment information (processed securely by our third-party payment processor — we do not store full card details)
- Account login credentials, if you create an account
- Information submitted when requesting a valuation, consigning an item, or contacting customer support (e.g. photos, item descriptions, provenance details)
- Communications you send us, including emails and chat messages
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on the Site, and referring URLs
- Cookies and similar tracking technologies (see Section 4)
Information from third parties:
- Authentication or verification data from third-party services we use to validate items
- Fraud-prevention and identity-verification data from payment or shipping partners
3. How We Use Your Information
We use the information we collect to:
- Process orders, payments, and shipments
- Evaluate and process items submitted for sale, trade, or consignment
- Verify authenticity and prevent fraud
- Communicate with you about orders, inquiries, and account activity
- Send marketing communications, where you’ve opted in (you may unsubscribe at any time)
- Improve our Site, products, and customer experience
- Comply with legal obligations
4. Cookies & Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site (analytics). You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site — payment processors, shipping carriers, authentication partners, email/marketing platforms, and IT/hosting providers
- Legal and compliance purposes — when required by law, subpoena, or to protect our rights, property, or safety, or that of our customers
- Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
- Object to or restrict certain processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at jasonhjordan@me.com. We may need to verify your identity before processing certain requests.
8. Data Retention
9. Children's Privacy
10. International Users
If you access the Site from outside USA, your information may be transferred to, stored, and processed in USA or other countries where our service providers operate.
11. Changes to This Policy
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
ATL GrailEmail:
jasonhjordan@me.com
Phone:
207-8767-452