Privacy Policy

Privacy Policy

Effective Date: October 2, 2026 Last Updated: October 2, 2026
This is general template content for atlgrail.com and should be reviewed by a qualified attorney before publishing — privacy law varies by jurisdiction (e.g. GDPR in the EU, CCPA/CPRA in California) and your specific obligations depend on where your customers are located and how your systems actually handle data.

1. Introduction

ATL Grail (“ATL Grail,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect when you visit or make a purchase from atlgrail.com (the “Site”), how we use it, and the choices you have.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely by our third-party payment processor — we do not store full card details)
  • Account login credentials, if you create an account
  • Information submitted when requesting a valuation, consigning an item, or contacting customer support (e.g. photos, item descriptions, provenance details)
  • Communications you send us, including emails and chat messages

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on the Site, and referring URLs
  • Cookies and similar tracking technologies (see Section 4)

Information from third parties:

  • Authentication or verification data from third-party services we use to validate items
  • Fraud-prevention and identity-verification data from payment or shipping partners

3. How We Use Your Information

We use the information we collect to:

  • Process orders, payments, and shipments
  • Evaluate and process items submitted for sale, trade, or consignment
  • Verify authenticity and prevent fraud
  • Communicate with you about orders, inquiries, and account activity
  • Send marketing communications, where you’ve opted in (you may unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site (analytics). You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Site — payment processors, shipping carriers, authentication partners, email/marketing platforms, and IT/hosting providers
  • Legal and compliance purposes — when required by law, subpoena, or to protect our rights, property, or safety, or that of our customers
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at jasonhjordan@me.com. We may need to verify your identity before processing certain requests.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

The Site is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Users

If you access the Site from outside USA, your information may be transferred to, stored, and processed in USA or other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

ATL GrailEmail:
jasonhjordan@me.com 
Phone:
207-8767-452